Comparing Chat Applications Encryption, Privacy and Safe Usage
Mobile instant messaging applications have become a trend in the digital age. People use these mobile apps to connect with people around the globe with their features that surely help users communicate despite the distance. Aside from daily use of communication, these instant messaging apps are advisable to use for businesses – whether a corporation or a small one.
Facebook Messenger, WhatsApp, and Telegram are examples of IM apps that everyone can use through texting and voice and video calling. These mobile apps allow employers, employees, and customers to interact with each other for business transactions, thus, making it more convenient.
However, these features are not enough to use when communicating. The necessity of privacy should always be on top of every communication because conversations are private. It is better to use an IM app that secures your safety and privacy that prevents information leakage to the public.
Importance of end-to-end encryption
When installing a mobile app, it is better to check if it has an end-to-end encryption default that works between the sender and the recipient. Having an end-to-end encryption method on your mobile app helps users secure private conversations – it works by transmitting messages between the sender and the receiver without any foreign intervention. This feature protects data privacy since both parties, the sender and the recipient, have the right to the confidentiality of information.
In Facebook Messenger, for example, Facebook can view the conversations between the sender and the receiver because this mobile app has no end-to-end encryption by default. To keep conversations private, users must turn on the secret conversation feature to protect their data privacy.
On the other hand, WhatsApp has an end-to-end feature that secures all the confidential conversations between the sender and the recipient. This mobile app is recommendable for companies. The information that the employees and clients talked over the phone remains private and recorded through the WhatsApp call recording feature for compliance. Also, the text messaging feature of WhatsApp has an end-to-end encryption feature that keeps all the information private since it would only be between the company and the customer.
Securing private information is necessary for every company. Ensuring the customers’ privacy safety leads them to trust a business that would not allow their privacy to leak publicly.
This infographic from TeleMessage may help you learn more about the chat applications’ encryption, privacy, and safe usages.